Toll gate corruption

[Ou vale1]

Just went through my banking stuff and realized how the toll gate operators are stealing from us when paying by card. Using the new Leandra toll on a weekly base I have been charged double on every occasion, one time even 4 times they swiped my card. Stopped there yesterday for an explanation only to be told that it my problem, their people don't steal!

Checked again now and Swartruggens they did the same, R68-00 twice!

How the hell do you stop this and what if the new Gauteng toll system comes in place?

[CasKru]

Jy moet daai met jou bank opvat... Sê net vir hulle daai geld is van jou af gesteel.... Laat hulle dit uitsort

[Piesang]

Ja ons word gedwing om nie kontant by ons te dra nie, maar alles met kaarte te betaal. By my bank kos dit deurder om R1000 op een slag te trek as om 100 R10 transaksies met my kaart te doen. Als sodat ons makkliker kan besteel word met elektronika. Nie almal het die tyd om elke transaksie op hul bakstaat na tegaan nie.

[pietpetoors]

Ja, go to the bank, shows the them dates and times and tell them it is fraudelent transactions they must remove it. A vendor must proof that you authorized the transaction.

[OOOOMS]

En hulle kan dit bevestig/appeal, daar is mos kamera's orals :!:

[Traveler]

Yip, gee die saak vir die bank om te hanteer.

Verseker bedrog, nie korrupsie nie.

[pietpetoors]

En dink nou net as hulle dit net met elke 10de kar doen wat daar verby ry, hoeveel ekstra geld steek die maatskapy in hulle sak en hulle kom weg daarmee !

[Mud Dog]

En dink nou net as hulle dit net met elke 10de kar doen wat daar verby ry, hoeveel ekstra geld steek die maatskapy in hulle sak en hulle kom weg daarmee !

Ek dink dis meer die operator as die maatskappy. Hulle vat net dieselfde hoeveelheid kontant en dan ballanseer hul cash registers nog asook enige vehicle counts.

[kfxnando]

sadly am one of those people that dont check the bank accounts till something big goes wrong, fortunately only swipe the card maybe twice a year at the toll gates, and that might explain why my standard bank card never works at the toll gates, the attempt to do a duplicate transaction!!

thanx for the wake up call, will be more vigilante on this in future
a bit late for me to go back, been a while since I last use the card, however will watch for it, and self would open a case of theft!!

:evil:

[dalkill]

koos, i think you should go to CPA people, or Carte Blanche with this.
not everyone checks their statements, and they prob getting millions more than what they due.
i think they should be held accountable and refund everyone they ripped off knowingly or otherwise.

[Ou vale1]

Ja, go to the bank, shows the them dates and times and tell them it is fraudelent transactions they must remove it. A vendor must proof that you authorized the transaction.

Pieter, ek glo nie dis die operateur nie, dis die mense wat vir hulle werk wat 'n geleentheid sien en dit misbruik. Oor die vakansietyd gebruik almal wat Noord Natal toe gaan die tolhek en min mense tel hierdie diefstal op of sien kans om vir R25 te gaan baklei, so die klerk sien hulle kom weg daarmee en dit snowball. Dis 'n skande vir hierdie land en ek dink nie die regering sien fout daarmee nie, Kader Asmal het op 'n tyd daarna verwys as "struggle economics".....................
Wat die bank aanbetref, my garage kaart vereis nie 'n pin nie, so dis in elkgeval dicy om dit te gebruik sonder om dit onder oe te hou. Ek glo nie die bank gaan enige eis entertain nie.

Die uiteinde is maar om kontant te betaal en as jy nie kleingeld het nie die handvol kleingeld te aanvaar wat hulle vir jou in die hand stop.

[ToyX4]

Ek hoop nie julle gautengers gaan registreer vir julle e-tags nie. Julle moet opstaan teen die nuwe tol stelsel

http://www.no2toll.co.za/" onclick="window.open(this.href);return false;

http://www.no2toll.co.za/" onclick="window.open(this.href);return false;

http://www.no2toll.co.za/" onclick="window.open(this.href);return false;

[Hangover]

Sover ek weet kan my garage kaart nie 2 keer na mekaar geswipe word nie daar is n 10min delay voor dit weer gebruik kan word.
Dit het al gebeur by n garage dat ek petrol en olie koop maar net een word betaal voor en ek dan 10 min moet wag voor ek weer kan betaal.

[Toppie]

Sonder om die detail na te gaan sien ek nou net dat ek R1429.75 vir tol betaal het in Desember. Toe ek dit sien het ek ook gedink dis baie vir Durban toe en terug vanaf Rustenburg.
Ongelukkig mors julle , julle tyd met die banke. Jy moet elke keer vra vir 'n kwitansie

[CasKru]

En dit is presies vir die rede hoekom ek al lankal nie meer krediet kaart by 'n tolhek gebruik tensy ek homself kan swipe nie. Ek probeer so ver moontlik vir hulle die korrekte kontant gee want as mens hulle nou weer te groot bedrae gee, dan "vergeet" hulle om al jou kleingeld vir jou te gee. Hulle weet nie almal kyk na hulle kleingeld nie en sou hulle dit later agter kom is hulle al te ver weg

[SWARTLUX]

Net 'n heads up onthou om NOOIT jou debiet of kredietkaat by tolhekke te gebruik nie,ken iemand wat se kredietkaart by Zambesi tolhek geclone is deur die tolhek operateur en baie geld so verloor het, nou nog besig met hofsake en twyfel of daar enigeiets van gan kom.

En dan will die ****ems nog meer tolhekke opsit en ons deur ons ore charge davoor maar hulle steel lankal waarvan ons nie weet nie,ek los nooit kleingeld as ek deur 'n tolhek gan nie al is dit 5 sent vat ek dit en gooi dit later langs die pad in die veld weg maar vir daai skelms gee ek niks nie!

[dalkill]

Sover ek weet kan my garage kaart nie 2 keer na mekaar geswipe word nie daar is n 10min delay voor dit weer gebruik kan word.
Dit het al gebeur by n garage dat ek petrol en olie koop maar net een word betaal voor en ek dan 10 min moet wag voor ek weer kan betaal.

sjoe stef... dis bietjie baie erg.
ek maak altyd vol as ek Gansbaai to gaan en moet weer vol maak op pad huis to. Hoe dan gemaak ??

[The Legend]

Sover ek weet kan my garage kaart nie 2 keer na mekaar geswipe word nie daar is n 10min delay voor dit weer gebruik kan word.Dit het al gebeur by n garage dat ek petrol en olie koop maar net een word betaal voor en ek dan 10 min moet wag voor ek weer kan betaal.

sjoe stef... dis bietjie baie erg.
ek maak altyd vol as ek Gansbaai to gaan en moet weer vol maak op pad huis to. Hoe dan gemaak ??

Wat Stef se jy kan nie jou kaart 2 keeragtermekaar by dieselfde plek swipe nie.

[Big D]

DA Petition on new toll gates:

https://www.petitionbuzz.com/petitions/dashr" onclick="window.open(this.href);return false;

^^^^ SIGN THIS PETITION ^^^^

[JacoJB]

Just went through my banking stuff and realized how the toll gate operators are stealing from us when paying by card. Using the new Leandra toll on a weekly base I have been charged double on every occasion, one time even 4 times they swiped my card. Stopped there yesterday for an explanation only to be told that it my problem, their people don't steal!

Checked again now and Swartruggens they did the same, R68-00 twice!

How the hell do you stop this and what if the new Gauteng toll system comes in place?

Dieselfde het al verskeie kere met my gebeur,nog elke keer het ek dit met my bank opgeneem en regstelling is vinnig gedoen sonder dat daar te veel verduidelik moet word.

Ongelukkig moet jy maar net die tyd spandeer en jou state nagaan.

[GI Jane]

Sover ek weet kan my garage kaart nie 2 keer na mekaar geswipe word nie daar is n 10min delay voor dit weer gebruik kan word.
Dit het al gebeur by n garage dat ek petrol en olie koop maar net een word betaal voor en ek dan 10 min moet wag voor ek weer kan betaal.

As julle nie omgee gaan ek in Engels antwoord. A petrol card machine can be set so that the same card cannot be swiped at the same machine with in ten minutes. This is an attempt by petrol station owners to prevent fraud on petrol cards. If the tollgates don't set the machines like that, the card can be swiped twice or more in a very short period. I am sure if you go to the bank they can check that the card was swiped immediately again you have a case to prove that you were ripped off.

[Mr_B]

From IOL Today:

The SA National Roads Agency Ltd (Sanral) not only wants your money – it also wants access to all your bank details and financial accounts.

The Department of Transport postponed e-tolling on Gauteng’s freeways on Friday, weeks before the system was due to go live next month. This is the second time the department has suspended the multibillion-rand project.

Despite this, Sanral has continued its advertising campaign, encouraging motorists to register for e-tags. But the registration of the e-tags may be illegal in terms of the Consumer Protection Act.

This is according to various organisations who have analysed the terms and conditions of e-tag accounts.

At the centre of their concerns is clause 33 of Sanral’s terms and conditions, which states that: “The user hereby irrevocably authorises the Agency or its duly authorised agent to obtain from any institution where the user may have an account, or from any credit bureau, any information concerning the user. This clause constitutes consent and an instruction to each such institution to disclose such information to the Agency or its agent.”

Dr Cliff Johnston, from the SA National Consumer Union (Sancu), said this goes against the Financial Services Act, which states that an institution may not request more information than is needed.

“So they may see if you have been blacklisted. But what if you have? Will that mean you won’t be able to register? Will you not be able to use the road then? How will Sanral deal with those cases?” Johnston asked.

Sancu intended to complain about the terms and conditions to the National Consumer Tribunal before the suspension. It is now planning to approach Sanral’s new board to point out the illegalities in the conditions.

Another contentious term, said Johnston, was that “Sanral’s information is correct unless you can prove otherwise. So if someone fraudulently copies your licence plate, Sanral will remove money from your account. How are you going to prove it wasn’t your car? This is illegal in terms of the Consumer Protection Act.”

Another controversial term was that you must supply Sanral with your bank account details, giving it access to debit money from the account “once the user’s e-toll account balance goes below the user’s predefined top-up threshold level”.

Johnston said Sancu was initially encouraging people to register for an e-toll account, but only on the prepaid option, without giving banking details.

“But we soon realised Sanral would not register you without your bank details.

“What if you are poor and don’t have a bank account? Does that mean you won’t be allowed to drive on the roads?”

For road users who do not register for an e-tag, Sanral’s terms are that motorists must pay for the toll within seven days or they will be punished. But Johnston said this was impossible as it would take far longer for the notice to be posted to you and payment made.

The DA has taken its concerns one step further by sending a complaint of infringements by Sanral to the National Consumer Tribunal in terms of the Consumer Protection Act

: that users have to give access to their bank accounts for unknown amounts; there is a high possibility of fraud as 10 percent of all licence plates are cloned or fraudulent; there is no clarity on how disputed amounts will be refunded; there are undisclosed administration fees (R5 for posted statements and 20c for each sms); identification by e-tag as opposed to number plate is unclear; and certain road users (minibus taxis and buses) are exempted, leading to unfair discrimination.

Sanral had not responded to queries at the time of going to print.

What they don’t tell you

* Users have to give access to their bank accounts for unknown amounts;
* There is a high possibility of fraud as 10 percent of all licence plates are cloned or fraudulent;
* There is no clarity on how disputed amounts will be refunded;
* There are undisclosed administration fees (R5 for post statements and 20c for each sms);
* Identification by e-tag as opposed to number plate is unclear; and
* Certain road users (minibus taxis and buses) are exempted, leading to unfair discrimination. - The Star

Besides whats highlighted above, I note that SANRAL wants you to agree that they can redistribute your details to anyone they see fit to have it:

This clause constitutes consent and an instruction to each such institution to disclose such information to the Agency or its agent.

Disaster!

[CasKru]

Hulle kan maar gaan @#$@!# ... daar is nie 'n manier wat hulle my detail gee nie... hulle kan maar die eNatis sisteem raadpleeg

[Stef]

Ek het ook nie 'n tag tot dusver nie, dis either pre-paid of hulle moet die rekening stuur. Ry sonder die tags en 'n week later bel jy hulle en sê jy't nog nie jou rekening gekry nie; as hulle jou deur die verkeers howe wil sleep , wel good luck, jy't mos gevra vir 'n rekening, en CPA sê mos hulle moet een stuur...

Ek swipe my garage kaart by die tolhekke, darem nog nie issues gehad nie. Ek luister elke keer vir die piepiep van die kaart masjien en ek vra 'n kwitansie. So nou en dan gaan ek deur my statements om te check. Nedbank het gewoonlik nie stories om transaksies te reverse nie.

Ek haat dit as mense voor jou in die ry staan en kleingeld uit tel by die tolhek; sien dit veral by die een op pad Carousel toe :evil:

[Christian Kuun]

Gelukkig.....of is dit ongelukkig nou weer??? is daar nooit baie geld in my rekeninge nie. As die m@ere steel gaan hulle nooit meer as R500 of R1000 kan aas nie :roll:

[CasKru]

Ek het ook nie 'n tag tot dusver nie, dis either pre-paid of hulle moet die rekening stuur. Ry sonder die tags en 'n week later bel jy hulle en sê jy't nog nie jou rekening gekry nie; as hulle jou deur die verkeers howe wil sleep , wel good luck, jy't mos gevra vir 'n rekening, en CPA sê mos hulle moet een stuur...

Ek swipe my garage kaart by die tolhekke, darem nog nie issues gehad nie. Ek luister elke keer vir die piepiep van die kaart masjien en ek vra 'n kwitansie. So nou en dan gaan ek deur my statements om te check. Nedbank het gewoonlik nie stories om transaksies te reverse nie.

Ek haat dit as mense voor jou in die ry staan en kleingeld uit tel by die tolhek; sien dit veral by die een op pad Carousel toe :evil:

Ek sou nou weer gedink dit is by die tolhek oppad terug van die Carousel af

[Stef]

Nee, altwee kante. En Zambesi ook :evil:

[jgduvenage]

Dit maak mens sommer bef#k!

[SWARTLUX]

Die ergste is as die persoon voor jou tolgend met lekker bruingeld(Sente) betaal en die helfde op die grond laat val en dan rustig die deur oopmaak en elke sent eers loop en soek onder die kar en op die grond.Dit laat my bloed kook!Gelukkig het ek nou die bakkie so as dit weer gebeur stoot ek die persoon deur die tolhek.Snaaks genoeg dat dit ook net gebeur dat jy agter so ou stop as jy haastig,laat of in 'n noodgeval is of laat die aand as jy moeg is stop.

[2.8 d/cab SFA]

let them send statements dont register, Rules say have to send you it by registered post, there is no way they are going to cope, and it better than paying for a statement if you have a etag!!!

[Big D]

Sorry Manne, ek betaal baie met bruingeld :) Veral by Zambezi. Ek moet daai tolhek elke dag gebruik

[SWARTLUX]

Sorry Manne, ek betaal baie met bruingeld :) Veral by Zambezi. Ek moet daai tolhek elke dag gebruik

Het jy al ooit 'n silver polo agter jou gehaad wat op die hooter le en skreeu agter jou?

[Borntofish]

Just checked my statements, got charged double on the 22nd of January at Trac Middelburg.